Who we are:
Big Eco OÜ wants to make sustainable shopping so easy everyone does it. All things in www.bigeco.eu are organic, recycled, up-cycled, fair-trade, long-term use, hand-made, vegetarian, etc. All products we choose to sell made by European companies with love to you and our planet! All products are available via dropshipping, so we don’t have our own stock or warehouse.
What is dropshipping:
Dropshipping is an order fulfillment method where a store doesn’t keep the products it sells in stock. Instead, the seller purchases inventory as needed from a third party—usually a wholesaler or manufacturer—to fulfill orders. In short, the order will be shipped directly to the end customer.
Quality:
We offer over 1000 products from over 100 European brands, but new products are added to our catalog daily. We focus on brands that are still relatively unknown but whose products are of excellent quality. None of the products we provide are available on Amazon or Aliexpress. Our special attention is on sustainable and eco-friendly goods – for example, we work with a jewelry brand that is upcycling materials left over from aircraft manufacturing.
How long is the shipping time:
All our partners´warehouses are in the EU, ensuring fast delivery: most orders are delivered within 2-7 workdays. Orders to other countries can take up to four weeks on rare occasions.
Which logistics company is used to deliver the products:
Most orders are delivered by DPD and their local partners (for example, PostNord in Finland). We also use DHL, Omniva, Lithuania Post, FEDex, ect.
What happens if you order different brands or products:
We value our diverse range of brands and products. However, please note that if you order consists of items from different brands, we handle these as separate orders for shipment. As a result, shipping charges will be applied for each distinct order. For example:
1. If you order three pairs of TOKU slippers, these will be dispatched as a single order. Accordingly, you will be charged for the shipping cost of one order.
2. However, if you order one pair of TOKU slippers and one Nordhale laptop bag, they will be treated as separate orders. You will be charged separately for the shipping of each order.
We understand the convenience of receiving all items in a single package for you. Rest assured, we are actively working on a solution to streamline this process and aim to offer consolidated shipping in the near future.
If you have any additional questions, please write at info@bigeco.eu